Mylne Bridge House Guest House



Mylne Bridge House Guest House

+44 (0)1539 443314

Frequently Asked Questions

General Questions:

What is the difference between a 4 star hotel and a 4 star B&B guest house and what does silver award mean?

Do you have proper car parking?

Do you have a manager and staff?

Why do you not accommodate children under 5 years of age?

Can we squeeze an extra person in our room or have a child sleep with us in our double room?

Do you do evening meals?

Do you have Wi-Fi Internet access?

Do I need to bring towels?

I have allergies to house dust, pets and some foods. Will I be ok?

I am not completely fit and able; can you accommodate me?

What time is breakfast served?

Do I have to have breakfast?

What hours may I stay in my room?

Do you take pets?

Bookings & Reservations:

Why have you not replied to my email?

Why have you not answered my phone call?

Can I make a reservation for just one or two nights?

What information do you need from me to make a reservation?

Do you take large group and / or single sex bookings?

Why can I not use my Maestro card to make a reservation?

Payment & Cancellation:

How do I know my card details are safe when I give them to you?

Will you take payment from my card in advance?

What if I have to cancel all or part of my reservation?

Arrival & Departure:

What time can I arrive and check-in?

What time do I have to leave?

I have a train or bus to catch later on my departure day, can I leave my bags?