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Mylne Bridge House Guest House
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© Mylne Bridge House 2017
What is the difference between a 4 star hotel and a 4 star B&B guest house and what does silver award mean?
Do you have proper car parking?
Do you have a manager and staff?
Why do you not accommodate children under 5 years of age?
Can we squeeze an extra person in our room or have a child sleep with us in our double room?
Do you do evening meals?
Do you have Wi-Fi Internet access?
Do I need to bring towels?
I have allergies to house dust, pets and some foods. Will I be ok?
I am not completely fit and able; can you accommodate me?
What time is breakfast served?
Do I have to have breakfast?
What hours may I stay in my room?
Do you take pets?
Bookings & Reservations:
Why have you not replied to my email?
Why have you not answered my phone call?
Can I make a reservation for just one or two nights?
What information do you need from me to make a reservation?
Do you take large group and / or single sex bookings?
Why can I not use my Maestro card to make a reservation?
Payment & Cancellation:
How do I know my card details are safe when I give them to you?
Will you take payment from my card in advance?
What if I have to cancel all or part of my reservation?
Why is there a 3% charge for credit card payments?
Arrival & Departure:
What time can I arrive and check-in?
What time do I have to leave?
I have a train or bus to catch later on my departure day, can I leave my bags?